Privacy Policy

Welcome to Bernzomatic.com (the “Website”), a Worthington Cylinder Corp (“Bernzomatic”, “we” or “us”) website. The following Privacy Policy and Terms of Use govern your access to and use of Bernzomatic.com, including any content, functionality and services offered on or through the Website.

Please read the Privacy Policy and Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy and the Terms of Use. If you do not agree with the terms of the Privacy Policy or the Terms of Use, you must not access or use the Website.  
This Policy applies to and describes the information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, protecting, and disclosing that information. This Policy does not apply to information collected by Bernzomatic offline, through social media channels, or through other means, including on other websites operated by Bernzomatic or a third party.

1. Information We Collect About You and How We Collect It

Information You Provide: We collect personally-identifiable information from and about certain users of our Website when users choose to provide us with such information, such as registering your product, contacting us, submitting a product review or warranty claim, chatting online with us, or through a sweepstakes, contest or promotional entry.  We may ask you to provide personally-identifiable information directly to utilize these features, such as your first and last name, phone number, mailing address, email address, and birthdate information. 

Information Observed or Collected Through Technology: 
Navigational Information. We and our third party service providers may collect navigational information when you use our Website. For example, we may collect IP addresses, operating system information, domain type, browser version, the Internet service provider used to access our Website, use of links to arrive at our Website and the IP address from which you arrived, web pages requested and viewed on our Website, and time spent on our Website, and information about the device used to access our Website. Navigational information is largely anonymous in the sense that it doesn't include information that directly identifies you.  However, we may associate this navigational information with your personal information if you provide it, and our use and disclosure thereof will be done in accordance with the “How do we use the information we collect about you?” section, below.

Cookies and Similar Technology. We and our third party service providers use “cookies.” Cookies are small data files that assign a unique identification to your device, and are typically stored on your device by your web browser. We may also use pixel tags (also known as web beacons, web bugs, and clear GIFs) on the Website and in emails. A pixel tag is a nearly invisible pixel-sized graphic image on a webpage or in an email message.
We and our third party service providers use cookies, pixel tags and similar technology to collect information about things like: your interactions with our Website and with our advertisements; the times you visit our Website; confirmation when you open email from us, including the time you open the email and whether you click on any links in the email; and the sites you visit after visiting one of our Website.  You may set your web browser to notify you when you receive a cookie or to not accept certain cookies.  However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features on our Website.  For more information about how we use cookies for advertising, see the “How Technology Is Used To Serve Advertisements And Your Choices” section.

Mobile Information. We or third-parties may collect additional information from you if you access our Website through a mobile device (e.g., your unique device identifier, unique device token to facilitate push notifications through mobile apps, your device’s advertising identifier, device’s operating system, identifiers associated with equipment or systems used in connection with your device (e.g., an identifier of a Wi-Fi router or Internet access point), mobile manufacturer or carrier, mobile or data network systems or operators, other providers of other apps or code on your device, anyone who has administrative privileges to devices you use, location or GPS/geo-location, mobile number). You agree to our collection of this data (including geo-location data) and the sharing of same with the third-parties described in this Privacy Policy.

2. How We Use Your Information

Bernzomatic uses the information collected online to respond to your inquiries; to improve our products, services or the Website;  to administer the sweepstakes, contest, or other promotion; contact potential winners; to market our products to you; personalize your experience by providing content on the Website, including targeted advertising, that we believe may be of most interest to you; fraud prevention purposes; and to send you information and other special offers that we think may be of interest to you.  We may use navigational information to help us evaluate how our visitors use and navigate our Website. For example, we collect navigational information to determine things like the number and frequency of visitors to each web page of our Website; the difficulties that visitors may have with our Website; the time it takes a visitor to connect to the Website or download pages; and the length of their visits to our Website.  We analyze this information to better understand and improve a visitor’s experience on our Website, and for other internal business purposes.

We use information collected through cookies and similar technology for many of these same purposes.  In addition cookies and similar technology are used for things like personalizing your experience on our Website, analyzing trends, determining return visitors, serving tailored advertisements on other sites, and measuring the effectiveness of our advertising.  

We use third-party service providers to help us provide certain features on our Website and analyze our visitors' preferences, such as Google Analytics. These partners may use cookies and similar technologies described above to collect and analyze information about use of our websites and mobile applications.  This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices at  http://www.google.com/policies/privacy/partners/, and opt out by using the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

If you use different devices (such as your home computer, laptop, mobile device and/or other smart device) to access the Website, we may be able to associate you with each of your devices.  For example, our Website may recognize your account across devices.  Information we have collected from your different devices may be combined with other information you have provided us, including information that is saved in your account, how you use our Website, and the products you view.  We may use this information to help provide more tailored experiences and consistent services across all of your devices as explained in this Privacy Policy.  We may also use this information to prevent fraud, such as by identifying when your account is accessed from an unfamiliar device, or to provide customized offers or advertising based on your use of each device and your interactions with the Website.  To opt-out or cancel this device tracking, you may cancel or delete your account information.  For more information on how you can exercise choices regarding cookie based tracking, see the “How Technology Is Used To Serve Advertisements And Your Choices” section.

3. How Technology Is Used To Serve Advertisements And Your Choices 

We may contract with third party advertising companies to tailor online advertising to be directed to you on other websites.  These third party advertising companies place, use, or rely on technology, such as cookies and pixel tags, to obtain information about your interactions with our Website as well as with other websites. This information helps us select advertising to serve to you and where to serve it based on your experience on our Website and other sites that you visit.

For information about opt out programs that these third party advertising companies participate in, and the effect of opting out, click the following: NAI Opt Out and DAA Opt Out. By clicking either of these websites, you will then leave our Website for other online sites where you may specify your preferences under those opt-out programs. You can also click the preference icon that may appear on some of our advertising served through these technologies. You should also note that our systems may not recognize “Do Not Track” headers from some or all browsers.

4. Disclosure of Your Information

The information submitted through the Website is not shared with any third parties, but we may disclose personal information provided by you as described in this Privacy Policy:

  • To our affiliates, affiliated brands, subsidiaries and others within our corporate family so that they may respond to your requests, where applicable, and so that may market to you. 
  • To contractors, service providers and other third parties we use to support us in providing the Website, the services offered therein, marketing activities, and to administer and monitor email. These parties are bound by contractual obligation to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Bernzomatic’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Bernzomatic about our Website users is among the assets transferred.
  • In other cases with your prior consent.

Additionally, we may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use or other terms or agreements into which we have entered with you, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bernzomatic, our customers or others.

5. Children Under the Age of 13

Our Website is not intended for persons under 13 years of age. No one under age 13 may provide any information on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete the information.

6. Your California Privacy Rights

Residents of the State of California may request a list of all third-parties to which our Website has disclosed certain personal information (as defined by California law) during the preceding year for those third-parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us at: Worthington Industries Legal Department, Attn: Tim Doney, 200 W. Old Wilson Bridge Rd., Columbus, OH 43085. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

7. Data Security

We employ technical and administrative procedures to safeguard the personal information we collect online. While we use these security measures on our Website, you should be aware that 100% security is not always possible.

8. Changes to Our Privacy Policy

We may make changes to this Privacy Policy at any time to take into account new or changing circumstances.  It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. If we make a material change to our information collection, use or disclosure practices specified in this Privacy Policy, it will be applied only to information collected on a going forward basis.  

9. Contact Us

For questions regarding this Privacy Policy, please contact us at Timothy.doney@worthingtonindustries.com

 

Effective Date: June 15, 2017